TERMS & CONDITIONS

  1. Scheduling of Projects - Unless otherwise agreed, projects will only be loaded on to the Replacement Studios  work schedule once requested deposit payments have been received. Where payments are not received by the requested due date, labour allocation will be passed to other tasks and reassignment of previously agreed project time will be required. Replacement Studios will not be held responsible for any project delays that may arise as a result of delayed payment.
  2. Project Suspension/Cancellation - Replacement Studios reserve the right to suspend/cancel any project should the client interfere with excessive micromanaging and/or demonstrate a continued lack of trust and/or display an inability to move forward. Where a project is cancelled either by the client or Replacement Studios for any    reason, payments made to that point are non refundable. It is implicit within these conditions that where a project is cancelled, the client will accept and pay a final invoice to cover any and all works completed to that point, less any  payments already made.  The determination of costs and any rebates are entirely at the discretion of Replacement Studios. Replacement Studios will always attempt to remedy any situation by negotiation and fair notice will be given prior to resorting to project suspension or termination. In the unlikely event of suspension, work completed to the point of payment are the intellectual property of the client and as such Replacement Studios undertakes to supply all files to the client upon receipt of any payments due.
  3. Payment Terms - Payment 1: Deposit – 50% of total as identified on quotation and payable prior to commencment of works. Payment 2: Final – 50% of total as identified on final invoice and payable on demand. Payment is required within 7 days of invoice issue date. Replacement Studios will not accept or be held responsible for delays in payment as a result of a Replacement Studios client awaiting payment from a third party.
  4. Payment Methods - All payments must be made by bank transfer. Replacement Studios payment terms and bank account details are shown on all estimates and invoices.
  5. Content Supply/Management - Unless otherwise agreed, projects will only be loaded on to the Replacement Studios work schedule once all relative content has been supplied by the client and/or his/her/their agents. Where content is not received by the due date, labour allocation will be passed to other tasks and re-assignment of previously agreed project time will be required. Replacement Studios will not be held responsible for any project delays that may arise as a result of delayed content supply by the client and/or his her/their agents.
  6. Brand Naming - Clients must ensure that any company/product/brand name is legally free/available before work is started and has been subject to appropriate checks, is not in use elsewhere and does not infringe on any other registered trademark, business name etc. Replacement Studios accept no responsibility in this matter.
  7. Font & Typeface Licensing - If a commercial font/typeface is required for a project, Replacement Studios we will convey this at the required time. Such licence(s) must be purchased and registered before the project is finalised and Replacement Studios can purchase these on behalf of the client at an additional costs. Fonts/typefaces are subject to commercial licensing laws and a font/typeface licence gives full rights for use to the license owner only and from this fonts/typefaces cannot be passed onto and used by a third party.
  8. Stock Imagery - If images are  required for a project, Replacement Studios we will convey this at the required time. Such images must either be supplied by the client and/or his/ her/their agents. Alternatively, Replacement Studios can purchase stock images or arrange for images to be captured by a third party photographer on behalf of the client at an additional cost. Any stock images and those supplied by a third party photographer will be subject to the Terms & Conditions of the supplier.
  9. Ownership & Copyright - All preparation materials used to create projects are the property of Replacement Studios until all invoices are paid.  Where any invoice remains unpaid for a period of more than 30 days from invoice date, Replacement Studios reserve the right to reuse or amend any material in any manner deemed necessary. Any unauthorised use of materials, or use of materials/content that has not been paid for in full is considered to be copyright theft.
  10. Trademark & Copyright - Studios do not offer a TradeMarking and Copywriting  service. Clients requiring these services should consult a relevant legal adviser.
  11. Search Engine Optimisation & Registration - Replacement Studios do not offer a Search Engine Optimisation or Registration service. Clients requiring these services should consult a relevant specialist.
  12. Display Rights - Replacement Studios request that clients allow us to display any/all materials created during a project, to any other parties, provided that doing so does not impede the function of the primary client.  Replacement Studios will not sell any material belonging to a particular client, to any other client, without prior written consent of the primary client.

Updated 06/10/16